FAQ

freelancermap is a platform where companies can find the right experts, and freelancers can explore exciting new opportunities – all while easily and comfortably connecting with one another.

At its core, freelancermap values transparency and personal responsibility, fostering direct collaboration between clients and freelancers, without any commission fees.

The platform’s philosophy is simple: work should adapt to people’s needs, not the other way around. Welcome to the Home of Freelancing!

On freelancermap, freelancers get access to hundreds of new project opportunities each week, with a clear and fair pricing structure, plus the chance to boost their visibility to potential clients through optimized profiles. 

Project providers can find a wide range of skilled freelancers, many with over 20 years of experience and academic backgrounds. The platform's smart search and versatile filters make it easy to quickly find the right experts. 

freelancermap also offers useful tools and valuable data insights, helping both freelancers and clients collaborate more effectively and efficiently.

freelancermap offers both free and paid memberships. The Basic membership is free and includes access to all essential features. If you’d like to unlock additional options, you can upgrade to a paid membership. 

For freelancers, the Premium membership (starting at €13.99/month, billed annually) provides unlimited project applications and detailed profile statistics. 

For project providers, the Business and Enterprise memberships include benefits such as team accounts, unlimited CV downloads, and a company profile showcasing all job openings (with no extra recruitment fees). Business membership starts at €59/month and Enterprise at €89/month, billed annually.

Additional costs only apply for optional features, such as freelancer profile verification or booking a Featured Project. The prices for these services are always displayed transparently where applicable.

Yes, the fees for a paid membership on freelancermap can generally be claimed as a business expense. Since the platform is used solely for business purposes, the fees are usually considered business-related in Germany. Depending on your individual situation, they may be deductible as operating expenses or advertising costs. For a definitive assessment, it is advisable to consult with a tax advisor.

Our community particularly values the easy-to-use platform, direct communication without intermediaries, and the high quality of projects. Many freelancers and project providers have shared that they've built long-term, valuable connections through freelancermap. You can find more feedback from the community here. 

You can also find an overview of our current reviews on Trustpilot.

Unlike other freelancing platforms, freelancermap stands out with full cost control, as there are no percentage-based mediation fees. It also provides high-quality connections, direct communication between clients and freelancers, powerful tools, and a strong focus on data expertise and user comfort.

At freelancermap, we take the responsible handling of your data seriously. We prioritise data protection and use proven security measures to ensure your personal information is always kept safe. As a user of our platform, you can trust that transparency and data security are our top priorities. Our privacy policy can be found here. If you have a specific question about data protection, please contact: datenschutz@freelancermap.de

After registering for free, simply click on “Post new project” in the dashboard. To ensure your project gets maximum visibility and attracts the right applicants, make sure to include a clear project title, a detailed description, and relevant keywords and contract specifications. This helps companies quickly connect with the right freelancers. 

If you need help, check our guide for writing the perfect freelance project description.

freelancermap specialises in freelance project work. Projects with the following characteristics tend to perform best:

/ Fair pay
/ Clear tasks
/ No permanent employment

Due to market trends, temporary employment contracts (ANÜ) or permanent positions are also posted. Freelancers can use filters to search for the contract types that suit them best.

Companies can quickly find qualified freelancers using the freelancer directory, with its intelligent search and filtering options. You can also save searches and set up automated email notifications to stay updated on new talent. 

Alternatively, companies can post a job, and suitable freelancers will be directly suggested. You can contact them all at once using a bulk message.

A Featured project is a highlighted job listing that gets maximum visibility. Your project will be placed prominently and attract more attention from potential candidates. 

Benefits of a Featured Project:

/ Maximum visibility: Prominent placement in search results and on the homepage.
/ Increased trust: Your company’s logo is visible at first glance.
/ More applications: Higher visibility leads to more attention from freelancers.
/ Faster hires: You’ll get quicker responses from the right candidates.

A Featured Project starts at €58.50 and is ideal for companies with high demand for qualified freelancers.

freelancermap offers various advertising options to highlight your projects and increase your company’s reach. What advertising options are available on freelancermap?

Companies can choose from several options, including:

/ Featured Project,
/ Logo spotlight in the dashboard, 
/ Exclusive email campaigns,
/ Content collaboration 
/ Social media campaigns 

For personalised advice, feel free to contact us at: support@freelancermap.com 

With a Business or Enterprise plan, you can add more users to your main account. This is especially beneficial for larger teams, as multiple employees can manage or post projects simultaneously. Depending on the roles assigned, users can manage either only their own projects and messages or have full access to the entire account. 

You can purchase packages for 5 or 10 users at a time. These packages are flexible, allowing you to choose between monthly or yearly contracts (with a 10% discount on the yearly plan).

Yes, our recruitment team is happy to assist in finding the right freelancers for your project. Just send us your requirements and we’ll take care of the rest. It’s easy, just send a non-binding inquiry to recruiting@freelancermap.de

Signing up on freelancermap is free and quick. After confirming your email address, you’ll have access to all the basic features, including posting projects, browsing the freelancer directory, and contacting candidates directly.

With a Business or Enterprise membership, you can access project statistics in your dashboard, including: 

/ Project views 
/ Profile views
/ Number of applications 

These insights help you quickly see which jobs are generating the most interest and where improvements can be made.

In your dashboard under "Settings," you’ll find all the options for managing your membership, including cancelling or deleting your account. For more details on cancellation, check the section on Account & Security. 

Enterprise members can automate the project import process via XML or JSON. We also support integrations with tools like Broadbean and LogicMelon, so imports via these platforms are also possible. Custom interfaces are available upon request and may come with additional costs. The standard import is free. For more details, contact: support@freelancermap.com

It’s simple: sign up for free, create a profile, and get started. With the basic and free membership, you can apply for up to 10 projects per month and respond to up to 3 contact requests from paying clients. For greater visibility and more features, we recommend the Premium subscription.

The premium membership offers extended features and is available starting at €13.99/month. There are no commission fees on freelancermap. You can find a full overview of the prices and features here.

With a Premium account, you significantly increase your visibility and reach:

/ More contact requests 
/ More profile views 
/ Unlimited applications 
/ Comprehensive profile statistics 

A paid membership also helps you find suitable projects more quickly and expand your professional network in a targeted way. Additionally, you benefit from partner discounts. 

Yes, as a member, you gain access to exclusive offers and helpful resources, including:

/ Discounts at selected partner companies 
/ Free templates for contracts and invoices 
/ Access to studies and data for informed decision-making 
/ Practical guides on freelancing and project work 

An overview is available in your dashboard.

For monthly subscriptions, the notice period is 14 days. For annual contracts, the notice period is one month before the end of the term. More information about cancellations can be found in the section Account & Security.

After signing up, go to your dashboard and click on "Create profile".There, you can highlight your skills, work experience, project history, and more. A strong profile with clear keywords and a professional photo greatly increases your chances of being contacted by potential clients. 

You’ll find a guide to creating an optimal profile on our blog. 

You can find the link on your profile edit page under “Open your profile”. You can place this link on your website, in your email signature, or on social media platforms.

Premium members appear at the top of search results. An up-to-date profile with strong keywords and a professional photo also increases your chances of receiving contact requests.

Your profile picture should be in JPEG, JPG, or PNG format and must not exceed 5 MB in file size. For optimal display, we recommend uploading a high-resolution image.

The platform automatically generates preview images in various sizes. To ensure your photo appears clear and sharp in the detailed view, it should have a minimum resolution of 100 x 140 pixels. 

You’ll find tips for a suitable profile picture on our blog.

As a Premium member, you can access detailed statistics on your profile performance in your dashboard: 

/ Number of visitors
/ Profile downloads 
/ Search terms used 
/ Tips for profile optimisation

You can verify your identity through the verification feature in your profile or dashboard. A verified profile builds trust with potential clients and increases your chances of receiving serious offers. Learn more about profile verification.

You can use the keyword search on our project board and filter out the results by using the numerous filters available. By saving your search, you can opt-in to receive regular project recommendations via email.

Another helpful feature is our project alert, which notifies you every time a new project matching your skills and preferences is published on the platform. 

The project alert helps you find suitable projects quickly and efficiently. Based on your saved search criteria and preferences, it automatically notifies you via email about relevant opportunities published on the platform – no manual searching required. 

As a Premium member, you can create unlimited project alerts for different search criteria. Basic members can create only one alert.

Here you can set up your alert in your account. Tips for setting up your project alert can be found on our blog.

You can only apply for a project if your freelance profile is active. If you've deactivated it, please reactivate it via your dashboard.

If you haven’t created a profile yet, you can set one up now  – there are no additional costs involved.

You can save interesting contacts to your favorites list. We also recommend keeping an eye on projects you've applied to. All sent messages and applications can be found in your inbox in the "Sent applications" folder, and in your projects watchlist under the "Applied" tab.

Yes, freelancermap features numerous projects posted directly by end clients. These are usually easy to identify thanks to clear descriptions and a corresponding note in the project text. 

In the search results, you can specifically filter for end-client projects by activating the “End client projects only” option. This way, you’ll only see only these listings excluding opportunities posted by recruiting companies.

You can find your invoices in your settings." Scroll down to the "Subscription" section and click on "View Invoices." There, you can view all invoices and download them if needed.

You can also add a separate billing address in the "Settings" section under "Billing address". This way, your next invoice will be created directly with your preferred information.

You can add your Value Added Tax Identification Number (VAT ID) under Settings / Personal data. This information is especially important for intra-community services within the EU under the reverse charge procedure.

The following payment options are available: 

/ Credit card 
/ PayPal 
/ SEPA direct debit (for German accounts) 

Companies with Business or Enterprise plans can alternatively pay via bank transfer. The necessary payment information (IBAN and BIC) can be found directly on the invoice. 

Just use this link to create your account.

You will find a log in button on the top navigation. You can choose to stay logged in by checking “Remember me”. This way, you won’t have to enter your details every time you visit. (Make sure cookies are enabled in your browser for this to work.)

If you upgrade your account or decide to try one of our optional services, such as profile verification or our Featured Project, you will receive a digitally signed PDF invoice that is accepted by all tax authorities.

You’ll find them in Settings under Subscriptions > show invoices.

You can pay by credit card, PayPal or direct debit (for German accounts). Companies signing up for a Business or Enterprise membership can also pay by bank transfer — you’ll find the IBAN and BIC at the bottom of the invoice.

After registering, you’ll receive an email with an activation link. Your account is only active once you’ve clicked that link. Didn’t get the email? Click here to request it again.

No worries! You can reset your password here.

Go to the section Change email address in your settings. We’ll send you a confirmation link to that address — once you’ve clicked it, your new email will be active.

You can cancel your membership at any time in your account settings under “Subscriptions”. At the end of your current Premium term, your account will automatically revert to the free Basic membership. Please also note the cancellation periods outlined in our current Terms & Conditions. 

To permanently delete your freelancermap account, go to your account settings and select the option “Delete account”. 

Messages from basic members can only be read in full if either the sender or recipient has a Premium membership. Upgrading to a Premium account will give you full access to all messages in your inbox. 

You can find all your sent messages, including project applications, in the "Sent" folder of your inbox. This helps you keep track of all your communications.

Go to "Settings" / Notifications, where you can choose to activate or deactivate specific notifications. You can customise notifications for incoming messages, special offers, and platform updates, each category individually.

Your username is the email address you used to register. If you've forgotten your password, just click on "Forgot Password?" on the login page, and we'll send you a link to reset it via email.

Log in and go to "Settings" → "Change email address" in your dashboard. From there, you can update your email and personal details. The new email address will be confirmed through a verification link.

There are several reasons why you might be having trouble logging in. After registering, you should receive an email with an activation link. Your account is fully activated only once you've clicked this link. You won’t be able to log in before that.

Here are some common reasons: 

/ The activation email hasn't been confirmed 
/ The email landed in your spam folder 
/ The email was accidentally deleted
/ Your account has been suspended 

If you've forgotten your password, you can reset it using your registered email. 

For ongoing login issues, please contact: support@freelancermap.com 

You can cancel your paid membership directly from your dashboard under "Settings".

The following cancellation periods apply: 

/ For monthly billing, the notice period is 14 days before the end of the current payment period. 
/ For quarterly and annual billing, the notice period is one month before the end of your selected payment period. 

If you don’t cancel on time, your membership will automatically renew for the next period. You can cancel easily either in writing or directly through the portal.  

After successful cancellation, the account will be downgraded to the free basic membership at the end of your current paid period. Until then, you’ll retain access to all features included in your current plan. After the downgrade, all paid features will be removed.

You can permanently delete your account from your settings. Please note, this action is final and you will lose all data. We cannot offer a refund for any unused portion of your subscription. If you want to delete your account but still have an active paid membership, please contact support@freelancermap.com. 

If you’ve purchased additional services like account verification, these need to be canceled separately. You’ll find the option to do this in your account settings.

Our friendly support team is here to help! Let’s see if we can find a solution together. Call us at +49 911 966 430 66 or use our contact form for a personal callback.